Shipping policy

Processing Time:

Orders are processed within 1–3 business days.

Shipping Times:

As we ship directly from our suppliers, please allow:

  • US & Canada: 7–10 business days

  • UK & Europe: 7–10 business days

  • Australia & NZ: 7–10 business days

  • Rest of World: 7-10 business days

Shipping Costs:

Shipping costs are calculated at checkout based on your location and selected shipping method.


Order Tracking:

Once your order is shipped, a tracking number will be provided via email.


Customs and Duties:

International orders may be subject to customs duties and taxes, which are the responsibility of the customer.


Delays:

Shipping times may vary due to high demand, customs processing, or other external factors. We appreciate your patience and understanding.


Refund policy - 30-Day Satisfaction Guarantee:

If you're not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order.

Eligibility Criteria:

  • Items must be unused, unworn, and in their original packaging.

  • Returns must be initiated within 30 days of delivery.

  • Proof of purchase is required.

Return Process:

  • 1) Contact our customer support at avelrahelp@outlook.com OR at our toll free phone number 1 (800) 917-4471 with your order number and reason for return.

  • 2) Our team will provide you with return instructions and the appropriate return address.

  • 3) 1Ship the item(s) back to the provided address

  • 4) Once we receive and inspect the returned item(s), we will process your refund or exchange.